The ripple effect: Why customer experience depends on employee engagement
With remote and hybrid work models, employee engagement is more elusive than ever before. Organizations can no longer turn to the strategies and tools that proved effective in the office but must develop new techniques.
In this blog, Vodafone Business International & European Cluster Markets Director, Fánan Henriques, explores the state of employee engagement, and its direct impact on customer experience.
Access the blog article now to learn more.