Boost contact center efficiency and AI readiness in 3 steps

Cover Image

With only 8% of today's customers reporting that they actually use chatbots during their consumer journeys, it has become critical for organizations to step up their customer experience (CX) efforts.

This e-book details a three-step method to boost contact center efficiency, CX, and AI-readiness, with methods including:

  • Uncover customer intents with AI classification tools
  • And 2 more

Access the guide to discover how you can advance your contact center's efficiency and AI capabilities with improved intent-focused orchestration, collaboration, and more.

Vendor:
Zoom Video Communications
Posted:
Jul 3, 2024
Published:
Jul 3, 2024
Format:
PDF
Type:
White Paper
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