This resource is no longer available
With only 8% of today's customers reporting that they actually use chatbots during their consumer journeys, it has become critical for organizations to step up their customer experience (CX) efforts.
This e-book details a three-step method to boost contact center efficiency, CX, and AI-readiness, with methods including:
- Uncover customer intents with AI classification tools
- And 2 more
Access the guide to discover how you can advance your contact center's efficiency and AI capabilities with improved intent-focused orchestration, collaboration, and more.
- Vendor:
- Zoom Video Communications
- Posted:
- Jul 3, 2024
- Published:
- Jul 3, 2024
- Format:
- Type:
- White Paper
