6 best practices for manufacturing customer portals

Increasingly, the old methods for dealing with customer needs are not good enough for the modern customer—or your own service teams. Customers expect to be able to self-service effectively, while your internal teams struggle with efficiency when customer requests mount.

The solution? The right customer portal can help you improve your customer experience and service strategy by providing these benefits:

Connected systems
Streamlined onboarding
Automation of complex ordering workflows
Better overall search experience
And more!

Read this guide to dive deep into the 6 digitalization best practices for maximizing efficiency in customer service with a customer portal.

Vendor:: Liferay
Posted:: Jul 12, 2024
Published:: Jul 13, 2024
Format:: HTML
Type:: White Paper

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