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What are the key business outcomes that organizations can achieve through AI-powered UC&C (unified communications and collaboration)?
This 2024 IDC report – penned by Research Manager for UC&C, Jitesh Gera, and Research Director for Consumer Multiplay and SMB Services, Jason Blackwell – answers that FAQ and 4 others.
To unlock the analyst insights, including guidance for adopting AI at SMBs, read on.