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With 71% of U.S. small and medium businesses (SMBs) planning to increase their IT spending in the next 12 months, many of these organizations are looking to AI and automation tools to improve their operational efficiency.
But what exactly are the benefits of AI and automation? What are the potential challenges to be aware of? Are these tools right for your company’s needs and if so, where are the best places to implement them?
Access this IDC report to gain insight into the current AI and automation landscape and discover the key ways SMBs are leveraging these solutions to drive success throughout their organization, as well as how 5G technologies can help amplify these benefits.