Shift left in the wild: A forward-thinking customer support strategy
The shift-left mindset empowers users to prevent issues before they reach the higher tiers of support.
In this webcast, TSA Technology Ecosystem Distinguished VP, John Ragsdale, Coveo Service Product Marketing Senior Director, Bonnie Chase, and Coveo Senior Product Manager, Alexandre Leblanc, come together to discuss how shift left strategy allows organizations to improve customer experience.
Watch now to gain the insight provided by this expert panel and learn more about the benefits of a shift-left mindset.