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The modern workplace's complexity, with hybrid and remote models, demands swift IT resolutions. Service desks, hindered by outdated tools, now have Omnissa's Digital Employee Experience (DEX) solution, powered by VMware Workspace ONE. This platform transforms service desks by offering:
- Single portal access to apps, files, and support
- Self-service for common IT issues
- AI-driven process automation for faster resolutions
- Customized support using device and user data
- Proactive monitoring with predictive analytics
Omnissa's DEX enhances employee satisfaction, boosts productivity, and cuts IT costs. Discover how in the full white paper.
- Vendor:
- VMware x Omnissa
- Posted:
- Aug 7, 2024
- Published:
- Aug 7, 2024
- Format:
- Type:
- White Paper
