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Atlassian's Jira Service Management, revealed at Team 24, bolsters service with AI. New features include AI virtual agents for swift knowledge retrieval, enhanced agent triage, quick service desk setup, AIOps for rapid incident resolution, and advanced asset management.
Highlights:
- AI accelerates self-service and agent response.
- Instant service desk deployment with custom workflows.
- AIOps offer insights and expedite incident resolution.
- Comprehensive asset management for better collaboration and control.
More updates to come as Atlassian advances service management. Discover in the full article how these improvements can boost your team's service delivery.