How iFood streamlined incident management with Jira

iFood is a leading food delivery company, delivering 75 million orders a month in Brazil. To handle this demand, iFood needed to improve its incident management process, which was slow and manual.

In this webinar, learn how iFood used Jira Service Management to transform their operations. Learn how they:

Automated alerts, engaged teams, and communicated incidents
Reduced their response time from 8 minutes to 47 seconds
Prevented recurrence and improved reliability with postmortems and action items
And more

You'll also see a demo of the new incident management experience in Jira Service Management. Learn how iFood achieved operational excellence with Jira.

Vendor:: Atlassian
Premiered:: Aug 16, 2024
Format:: HTML
Type:: Webcast

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