Energy Northwest Boosts Oracle Support via Rimini Street

Energy Northwest switched to Rimini Street for PeopleSoft HCM and FSCM support, resolving issues with Oracle's service like slow responses and cumbersome updates. Benefits included:

Saving 40-60 hours per update, up to 240 hours yearly
Direct access to expert engineers
Quicker issue resolution, e.g., WebLogic vulnerability
Trust in support for other Oracle applications

This shift underscores third-party support's role in enhancing IT efficiency, freeing resources, and easing into cloud technology.

Discover more in Energy Northwest's full case study with Rimini Street.

Vendor:: Rimini Street
Posted:: Aug 16, 2024
Published:: Aug 20, 2024
Format:: PDF
Type:: Case Study

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