Energy Northwest switched to Rimini Street for PeopleSoft HCM and FSCM support, resolving issues with Oracle's service like slow responses and cumbersome updates. Benefits included:
- Saving 40-60 hours per update, up to 240 hours yearly
- Direct access to expert engineers
- Quicker issue resolution, e.g., WebLogic vulnerability
- Trust in support for other Oracle applications
This shift underscores third-party support's role in enhancing IT efficiency, freeing resources, and easing into cloud technology.
Discover more in Energy Northwest's full case study with Rimini Street.
- Vendor:
- Rimini Street Oracle Apps
- Posted:
- Aug 16, 2024
- Published:
- Aug 20, 2024
- Format:
- Type:
- Case Study
