Pacific Textiles Improves Response Time by 96% with Rimini Support for SAP

Pacific Textiles, a leading textile manufacturer, struggled with SAP implementation issues such as slow support response times and costly customizations. They switched to Rimini Street for third-party support, resulting in:
- 96% faster response for critical issues
- 50% reduction in annual SAP maintenance fees
- Enhanced focus on strategic data projects over support issues
Facing rising competition and profit challenges, the CIO recommends Rimini Street for boosting profitability.
Discover how Rimini Street helped Pacific Textiles maximize their SAP investment in the full case study.