How you can reap untapped user experience opportunities

Despite the ways Salesforce has evolved, many organizations are asking one question: how can we improve the overall user experience (UX)?

Exploring UX in Salesforce organizations, this report identifies opportunities for enhancing end-user experience. Findings show:

Average fields on standard Salesforce object layouts: 78.74, with Opportunity objects at 154.24
Lightning pages, with advanced UX potential, are underused: 58.97% have <5 fields; only 17.3% use conditional logic

The analysis recommends best practices like process mapping and user feedback for intuitive Salesforce experiences, fostering adoption.

Read the full report for benchmarks and strategies to optimize your Salesforce UX.

Vendor:: Elements.Cloud
Posted:: Aug 28, 2024
Published:: Sep 3, 2024
Format:: PDF
Type:: Research Content

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