Gartner Hype Cycle for IT Management Intelligence, 2024
By 2026, more than 90% of IT operations management vendors will have embedded generative artificial intelligence (GenAI) capabilities in their products and/or services. Even with the introduction of new AI capabilities, IT management challenges persist. Gartner has observed that some of these hurdles can be attributed to: · A lack of best practices to implement safe, trustworthy and responsible AI · Issues with AI producing incorrect outputs · Validating the ROI of the technology especially as vendor pricing continues to remain uncertain Read the Gartner® Hype Cycle™ for IT Management Intelligence to explore AI-driven and autonomous endpoint management offerings from across the marketplace.