Preparing For 2027: Driving Health Equity With Inclusive Member Education

The CMS Health Equity Index will be part of the STAR rating system in 2027, requiring payers to collect data and understand diverse healthcare needs. This white paper explores how payers can prepare, including:

Using surveys, data governance, and local resources to find high-impact solutions
Working with providers for a holistic, aligned member care experience
Engaging members with empathetic, inclusive health education and diverse outreach via IVR

To meet CMS requirements and improve health equity, payers can use solutions like UpToDate® Member Engagement for personalized content and interactive outreach. Read the white paper to learn more.

Vendor:: Wolters Kluwer
Posted:: Sep 5, 2024
Published:: Sep 5, 2024
Format:: PDF
Type:: White Paper

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