OTP Bank Transformation: Streamlining With Creatio No-Code

OTP Bank, a major Romanian bank, partnered with Creatio to streamline customer engagement, interactions, and lending workflows. By integrating multiple banking systems, OTP Bank created a unified ecosystem and standardized operations, reaping benefits including:

Increased transparency and productivity for over 1,800 employees
Improved customer experience with faster approvals, online access, and modern communication channels
Agility to quickly adapt, such as switching to remote service during the pandemic

The Creatio solution enabled OTP Bank to automate critical customer-facing workflows, including onboarding, data management, and lending processes.

Dig into the case study to hear the full story and discover how Creatio's platform transformed OTP Bank.

Vendor:: BPM Creatio
Posted:: Sep 11, 2024
Published:: Sep 11, 2024
Format:: HTML
Type:: Case Study

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