2024 ServiceNow global survey results

The 2024 ServiceNow Insight and Vision Report explores challenges and opportunities with the ServiceNow platform. Key findings include:

Digital transformation has stalled, with 73% of businesses achieving less than half their goals in the past 2 years. ServiceNow is seen as a solution to this impasse.
Businesses are maturing in ServiceNow adoption, with 59% using it for over 3 years. ITSM and ITOM are the most adopted capabilities, but interest in GenAI and security is rising.
ServiceNow aids technology consolidation, with 58% retiring 3 or more tools.
And more

Read the full report now to find out how you can maximize your ServiceNow investment.

Vendor:: ServiceNow and NTT Data
Posted:: Oct 8, 2024
Published:: Oct 8, 2024
Format:: PDF
Type:: Research Content

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