Why Providers Should Use Cost to Collect as a Key Financial Health Indicator
Healthcare providers must understand the revenue cycle to optimize financial performance, from scheduling to reimbursement. Traditional metrics like fee-per-claim often miss broader operational costs affecting profitability. Cost to collect is a comprehensive metric capturing total revenue cycle expenses. Analyzing this data helps identify inefficiencies and reduce costs. Strategies include:
- Automating processes for speed and accuracy
- Training billing staff to reduce errors
- Improving patient payment systems
AI and machine learning can streamline the cycle, reducing manual work and errors. Adopting a cost to collect approach uncovers hidden costs, optimizes operations, and boosts the bottom line.