Comprehensive insights on incident management trends in 2024

The 2024 State of Incident Management report by Atlassian examines current incident management practices. It discusses process maturity, tools, communication, collaboration, and the role of automation and AI.

Key insights include:

A 68% increase in proactive practices since 2021
Adoption of DevOps and Agile for speed and collaboration
Growing involvement of executives, legal, and marketing in responses
Increased use of AI and automation for incident triggers and trend analysis

The report highlights improvement areas like infrastructure visibility, departmental coordination, and communication tool integration. Read the full report to benchmark and enhance your team's response capabilities.

Vendor:: Atlassian
Posted:: Oct 18, 2024
Published:: Oct 18, 2024
Format:: PDF
Type:: eBook

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