Zoom vs Industry Average: Uncovering the Total Cost of Ownership
This white paper examines the total cost of ownership (TCO) for Zoom compared to the industry average. A study of 517 end-user organizations found Zoom's first-year TCO is $581, lower than the industry average of $891. Key factors include easier deployment, faster onboarding, and more efficient management.
Highlights where Zoom outperforms the industry average:
- One-time implementation and training costs are 34% lower
- Recurring annual operating costs are 37% lower
- 54% of Zoom customers required less than 1 hour of training, vs. 45% for the industry
The 5-year TCO for Zoom is $2,730 compared to $4,190 for the industry average - a 35% savings.
Read the full white paper to learn more.