Zoom vs RingCentral: Comparing 5-year TCO for enterprise users
This Buyer's Guide examines the total cost of ownership (TCO) for two leading UCaaS platforms - Zoom Workplace and RingCentral. Based on a study by Metrigy, the analysis found that for enterprises with over 1,000 users, the 5-year operational costs for RingCentral were $5,567 per user, compared to $3,517 per user for Zoom - a 37% savings with Zoom.
The report also highlights other key TCO factors:
- Implementation costs: Zoom had a 29% cost advantage over RingCentral
- Employee training: 67% of Zoom users did not require training due to ease of use, compared to 38% for RingCentral
This Buyer's Guide can help inform your UCaaS decisions. Read the full report to learn more.