Zoom vs RingCentral: Comparing 5-year TCO for enterprise users

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This Buyer's Guide examines the total cost of ownership (TCO) for two leading UCaaS platforms - Zoom Workplace and RingCentral. Based on a study by Metrigy, the analysis found that for enterprises with over 1,000 users, the 5-year operational costs for RingCentral were $5,567 per user, compared to $3,517 per user for Zoom - a 37% savings with Zoom.

The report also highlights other key TCO factors:

  • Implementation costs: Zoom had a 29% cost advantage over RingCentral
  • Employee training: 67% of Zoom users did not require training due to ease of use, compared to 38% for RingCentral

This Buyer's Guide can help inform your UCaaS decisions. Read the full report to learn more.

Vendor:
Zoom Video Communications
Posted:
Oct 24, 2024
Published:
Oct 24, 2024
Format:
HTML
Type:
Buyer's Guide

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