10+ RCS use cases and messaging examples for your business
RCS (Rich Communication Services) messaging offers businesses a tool to enhance customer engagement, drive conversions, and improve customer experience.
This article explores 11 RCS use cases, including interactive marketing, personalized catalogs, seamless invoicing, and location-based offers.
RCS enables branded messages, high-quality visuals, and interactive features beyond traditional SMS. Businesses can use RCS to boost engagement, build trust with verified profiles, and provide an omnichannel experience.
Browse this article to learn how companies use RCS to transform communications, from driving sales during peak seasons to delivering notifications.