How to enable observability for engineers

Phorest, a global salon software company, struggled with their observability tool, New Relic, which hampered engineers' debugging and maintenance efforts. To enhance observability, Phorest adopted Honeycomb, an all-in-one platform. Honeycomb's affordable pricing, universal access for 50 engineers, and successful trial led to its adoption. With Honeycomb, Phorest shifted towards observability, reducing debugging time from weeks to minutes and enabling engineers to explore their codebase. Honeycomb also supported data-driven decisions, improved customer experience with SLOs, and fostered a strong vendor partnership.

Vendor:

Honeycomb

Posted:

Dec 18, 2024

Published:

Dec 18, 2024

Format:

HTML

Type:

Blog