Streamline customer service with AI-powered tools: A guide

The advent of generative AI (GenAI) has revolutionized customer service, enabling organizations to streamline experiences and boost productivity. This e-book explores how ServiceNow's Now Assist, powered by GenAI, can transform customer service, field service, and application development.

Key highlights:

Enhance customer self-service and agent productivity with Now Assist's ability to understand context and generate personalized responses
Empower field service technicians with work order summarization and access to customer data, improving first-visit resolution
Accelerate app development and automation through Now Assist's code generation

Read the e-book now to unlock GenAI's potential.

Vendor:: ServiceNow and CRI Advantage
Posted:: Nov 11, 2024
Published:: Nov 11, 2024
Format:: HTML
Type:: eBook

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