Inside Grab's platform strategy
From a humble taxi-hailing service in Kuala Lumpur to Southeast Asia’s leading super app, Grab has become a regional household name that offers a diverse range of services spanning ride-hailing, food delivery, parcel delivery and financial services.
But the company’s growth across the region wasn’t simply a matter of scaling up – it had to build a platform to navigate the unique challenges of the region
In this article, Grab’s group CTO talks up the super app’s platform strategy, architecture and organisational structure behind its growth across diverse Southeast Asian markets