The Manufacturer's Guide - Transform the Service Experience
For decades, manufacturers have competed largely on the strength of their products. But today, it is difficult to differentiate on the basis of product alone. Instead, it’s the experience your manufacturing company provides to your customers and partners that increases market differentiation.
Manufacturers are shifting from product-centric to customer-centric strategies, focusing on service experience as a key differentiator. Read "The Manufacturer's Guide - Transform the Service Experience" and discover how to enhance service across the product lifecycle.