The advent of generative AI (GenAI) is transforming IT operations and service management. This white paper explores how ServiceNow's Now Assist enhances productivity and efficiency in IT teams.
Key highlights:
· Now Assist for IT Service Management automates tasks like summarising chats, freeing agents for complex issues.
· Now Assist for IT Operations Management helps operators respond to alerts, reducing resolution time.
· Now Assist for Strategic Portfolio Management streamlines feedback and demand intake for faster innovation.
· Now Assist for Creator accelerates app development with flow generation and code recommendations.
Discover how ServiceNow's GenAI-powered Now Assist boosts productivity.
- Vendor:
- ServiceNow and NTT Data
- Posted:
- Nov 19, 2024
- Published:
- Nov 20, 2024
- Format:
- Type:
- eBook
