The Hidden Dangers of Legacy Customer Communications Management (CCM) Systems

Legacy customer communications management (CCM) systems pose hidden dangers for businesses, from barriers to digital transformation to increased compliance risks and ballooning costs. So, what are the most effective ways you can combat these challenges?

This infographic highlights issues with outdated CCM software, such as:

Legacy CCM complicates data management, hindering a unified, accurate view of customers
Lack of authoring controls risks brand and regulatory non-compliance, damaging trust
Inflexible legacy systems struggle with omnichannel communication demands
And more

Access the infographic to gain more insight into the current landscape and discover how modern, cloud-based CCM can help you avoid these dangers.

Vendor:: Quadient
Posted:: Nov 21, 2024
Published:: Nov 22, 2024
Format:: PDF
Type:: Infographic

Already a Bitpipe member? Log in here

Download this Infographic!

Corporate Email Address:
You forgot to provide an Email Address.

This email address doesn’t appear to be valid.

Please provide a Corporate Email Address.

This email address is already registered. Please log in.
First Name:
You forgot to provide your first name.
Last Name:
You forgot to provide your last name.
Company Name:
You forgot to provide a company name.
Job Title:
You forgot to provide a job title.
Seniority:
You forgot to select your seniority.
Job Function:
You forgot to select your job function.
# of employees:
You did not select the number of employees at your company.
Industry:
You did not select which industry you are in.
Sub-Industry:
You did not select which industry you are in.
Address 1:
You did not provide a full local address.
Address 2:
City/Town:
You did not provide a full local address.
Country:
You did not select the country you are from.
State/Province:

You did not provide a full local address.
Zip/Postal Code:
You did not provide a full local address.
Phone:
You forgot to provide a phone number.

This phone number format is not recognized. Please check the country and number.
- I agree to TechTarget’s Terms of Use, Privacy Policy, and the transfer of my information to the United States for processing to provide me with relevant information as described in our Privacy Policy.
Please check the box if you want to proceed.
- I agree to my information being processed by TechTarget and its Partners to contact me via phone, email, or other means regarding information relevant to my professional interests. I may unsubscribe at any time.
Please check the box if you want to proceed.