Insights on Digital Transformation Challenges and Cloud Benefits

This IDC report examines digital transformation (DX) in U.S. organizations. Only 32% have fully implemented DX, but large enterprises lead with 80% having implemented or planning DX. Improving application performance and customer experience are top priorities, aiming to enhance productivity, security, and innovation through digital infrastructure.

Key challenges include skills shortages, budget constraints, and lack of C-suite support. A single communications service provider can offer improved security, easier deployment, cost savings, and reliability.

The report also covers AI/ML for customer engagement, cloud services benefits, and guidance for accelerating DX. Read the full report for more insights.