Insights on top challenges with existing archiving tools
The rapid adoption of unified communication and collaboration (UCC) tools has transformed communications in financial services, creating compliance challenges. This survey report from Theta Lake offers insights into UCC tool usage and challenges in a UCC-driven environment.
Key findings:
· UCC tool adoption is rising, with over a third using 7+ tools
· Two-thirds face challenges with archiving and recording
· New features often go unnoticed, risking compliance
· Nearly all firms are moving to cloud calling, but unifying archiving is an issue
· AI is widely adopted for supervision, but data and implementation challenges persist
Read the full report for actionable intelligence on UCC compliance.