Key questions defining best practices for automation COEs

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As enterprises boost automation investments, many establish automation centers and strike teams to manage and scale efforts. Centers of excellence (COEs) and strike teams differ in scope and structure, posing challenges for COE leaders. This white paper explores key questions defining best practices for automation COEs, including:

  • Generative AI's impact on COEs by reducing workloads yet increasing automation development
  • COE's reporting structure and need for strong business ties
  • Roles and tasks of strike teams
  • Articulating COE value to senior management
  • Strategies for business participation

The report offers insights to optimize automation COEs and strike teams for efficiency and impact.

Read the full paper to learn how to build an effective, business-aligned COE.

Vendor:
Red Hat
Posted:
Nov 26, 2024
Published:
Nov 26, 2024
Format:
PDF
Type:
Forrester Research Report
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