Modernize IT services and operations with AI for higher productivity

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AI and generative AI (GenAI) are transformative for enhancing productivity and efficiency in organizations. This white paper examines how AI and GenAI can modernize IT services and operations.

Key benefits include:

  • For IT service agents: Boost productivity, enable 24/7 self-service, and focus on complex issues.
  • For IT operators: Gain full IT infrastructure visibility, prevent outages, and enhance continuity.
  • For employees: Personalize self-service, increase first-call resolution, and reduce routine IT requests.

Adopting AI and GenAI solutions like ServiceNow's IT Service Management can streamline processes and improve decision-making. Discover how to modernize IT services with AI.

Vendor:
ServiceNow and NetImpact
Posted:
Dec 5, 2024
Published:
Dec 6, 2024
Format:
HTML
Type:
eBook
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