Modernize IT services and operations with AI for higher productivity
AI and generative AI (GenAI) are transformative for enhancing productivity and efficiency in organizations. This white paper examines how AI and GenAI can modernize IT services and operations.
Key benefits include:
- For IT service agents: Boost productivity, enable 24/7 self-service, and focus on complex issues.
- For IT operators: Gain full IT infrastructure visibility, prevent outages, and enhance continuity.
- For employees: Personalize self-service, increase first-call resolution, and reduce routine IT requests.
Adopting AI and GenAI solutions like ServiceNow's IT Service Management can streamline processes and improve decision-making. Discover how to modernize IT services with AI.