Unlock the ROI of PagerDuty: An Economic Evaluation Study
In 2024, PagerDuty commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study, revealing how their platform delivered significant financial returns and operational improvements for enterprise customers.
According to the study, a composite organization representative of interviewed PagerDuty customers experienced the below benefits in addition to achieving a 249% ROI over three years:
- Payback period of less than 12 months
- 59% reduction in downtime
- 50% reduction in incidents
- 91% reduction in alert noise
Download the full Forrester TEI study to explore the detailed findings and see how PagerDuty helped their customers unlock cost savings and business benefits.