Learn from Incidents to Stay Prepared for the Next Outage

Incidents are inevitable and stressful, but they also offer invaluable information that your teams can learn from in order to build resilient operations and protect customer experiences. Success lies in empowering incident coordinators to navigate challenges and view failures as improvements.

Join Nora Jones, Senior Director of Product at PagerDuty, for an engaging webinar on how to turn your worst incidents into a goldmine of insight to drive continuous improvement at your organization. What you’ll learn:

• Common challenges when managing incidents across the enterprise
• How to evaluate your current incident management process for gaps
• Proven techniques to build a more proactive approach to operations

Vendor:

PagerDuty

Premiered:

Dec 10, 2024