Virtual agents: what they are and how to get one

Virtual agents are transforming customer service automation, with 56% of companies saying conversational AI is driving disruption. This blog post explores virtual agents, how they work, and the power of conversational AI for personalized, human-like responses.

Key points:

Virtual agents, or chatbots, use natural language processing to interpret queries and execute tasks.
Conversational AI enables understanding context, asking questions, and making recommendations.
Businesses can use pre-built modules to deploy and scale technology.
Virtual agents create roles like AI trainers to manage agents, allowing efficient collaboration.

Read the full blog post to learn more.

Vendor:: Boost.ai
Posted:: Dec 19, 2024
Published:: Dec 20, 2024
Format:: HTML
Type:: Blog

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