Intermedia Contact Center

Today, customer experiences (CX) mean everything. However, finding the right contact center solution isn't always easy.
Intermedia Contact Center is a robust cloud-based solution that can enhance CX for businesses of all sizes. Additionally, it features:
- Integrated employee collaboration and advanced call handling within Intermedia Unite
- Centralized management of voice, chat, email, and SMS in one app
- Skills-based routing for optimal agent-customer matches
- And more
Browse this guide to learn how you can boost productivity, offer customer-centric channels, and gain insights with Intermedia Contact Center.