Intermedia Contact Center

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Today, customer experiences (CX) mean everything. However, finding the right contact center solution isn't always easy.

Intermedia Contact Center is a robust cloud-based solution that can enhance CX for businesses of all sizes. Additionally, it features:

  • Integrated employee collaboration and advanced call handling within Intermedia Unite
  • Centralized management of voice, chat, email, and SMS in one app
  • Skills-based routing for optimal agent-customer matches
  • And more

Browse this guide to learn how you can boost productivity, offer customer-centric channels, and gain insights with Intermedia Contact Center.

Vendor:
Intermedia.Net
Posted:
Jan 17, 2025
Published:
Jan 17, 2025
Format:
PDF
Type:
Product Overview
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