Elevate your customer service: How to transform CX with AI

As organizations continue to work to improve their customer experiences (CX), many have started to leverage technologies such as AI and automation.

However, implementing these solutions isn’t always simple, especially as AI continues to get more advanced. So, how can businesses best prepare themselves to take on AI for their CX efforts?

Tune into this webinar, featuring a conversation between Michele Carlson and Shep Hyken of NICE to learn more about the current CX landscape and discover:

The great CX shift: Why everything changes in 2025
Top 5 game-changing AI trends reshaping customer service
How your organization can equip themselves to win
And more

Vendor:: NICE
Premiered:: Jan 28, 2025
Format:: HTML
Type:: Webcast

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