Leading CX transformation company leveraging Apcela Arcus Connect Platform to connect customers globally

Cyara, a leading CX transformation company, partnered with Apcela to modernize its communication infrastructure globally. The Apcela Arcus Connect Platform allowed Cyara to replace costly PRI lines with internet-based SIP trunking, creating a more agile communications network for its CX platform.

Key benefits include:

Enhanced performance and reliability of services
Cost reduction by optimizing network infrastructure
Increased scalability for Cyara's growing customer base
Simplified management of communications

This partnership enabled Cyara to migrate enterprise customers from legacy PSTN/PRI to IP-based connectivity, achieving cost savings and quick onboarding of new customers. Read on for more.

Vendor:: Apcela
Posted:: Feb 18, 2025
Published:: Feb 19, 2025
Format:: PDF
Type:: Case Study

Already a Bitpipe member? Log in here

Download this Case Study!

Corporate Email Address:
You forgot to provide an Email Address.

This email address doesn’t appear to be valid.

Please provide a Corporate Email Address.

This email address is already registered. Please log in.
First Name:
You forgot to provide your first name.
Last Name:
You forgot to provide your last name.
Company Name:
You forgot to provide a company name.
Job Title:
You forgot to provide a job title.
Seniority:
You forgot to select your seniority.
Job Function:
You forgot to select your job function.
# of employees:
You did not select the number of employees at your company.
Industry:
You did not select which industry you are in.
Sub-Industry:
You did not select which industry you are in.
Address 1:
You did not provide a full local address.
Address 2:
City/Town:
You did not provide a full local address.
Country:
You did not select the country you are from.
State/Province:

You did not provide a full local address.
Zip/Postal Code:
You did not provide a full local address.
Phone:
You forgot to provide a phone number.

This phone number format is not recognized. Please check the country and number.
- I agree to TechTarget’s Terms of Use, Privacy Policy, and the transfer of my information to the United States for processing to provide me with relevant information as described in our Privacy Policy.
Please check the box if you want to proceed.
- I agree to my information being processed by TechTarget and its Partners to contact me via phone, email, or other means regarding information relevant to my professional interests. I may unsubscribe at any time.
Please check the box if you want to proceed.