Herc Rentals reimagines equipment rental experience with Deloitte Digital using AWS
Herc Rentals, a leading equipment rental provider, partnered with Deloitte Digital to revolutionize its customer experience using AWS technology. The result was ProControl NextGen™, a digital solution that empowers customers to manage their equipment rentals from any device.
Key highlights include:
· Integration of ecommerce, telematics, and AWS capabilities
· Near real-time fleet management and account administration
· Processing 1 billion daily data inputs using Amazon Timestream
· 26% growth in digital accounts since 2022 launch
· 154% increase in telematics alerts year-over-year
This collaboration shows how digital innovation can enhance efficiency and customer satisfaction in the rental industry.
- Vendor:
- AWS
- Posted:
- Mar 7, 2025
- Published:
- Mar 7, 2025
- Format:
- Type:
- eGuide
