Enhance help desk security with modern identity verification tools

Service desk agents face social engineering threats during password resets and account unlocks. Specops Secure Service Desk offers a robust identity verification solution to counter these threats efficiently.

Key features include:

• Secure user verification beyond weak methods
• Integration with 15+ MFA providers like Duo, Okta, PingID
• No end-user enrollment, using Active Directory data
• Streamlined account unlocking and password resets
• Detailed audit reporting and customizable interface
• Multi-language support
• API for integration with ServiceNow, Jira, etc.

Learn how Specops Secure Service Desk protects help desk agents from social engineering in the full video.

Vendor:: SpecOps and Outpost24
Premiered:: Mar 24, 2025

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