ASUG's SAP for Utilities: 5 Main Takeaways

The ASUG SAP for Utilities conference in Chicago highlighted five key trends:
- Cloud migration: SAP's shift towards cloud-based services and ERP solutions
- Accelerating pace of change: Organizations struggle to keep up with rapid transformations
- Robotic process automation: Interest in streamlining back-office tasks
- Customer support: Challenges in implementing SAP solutions
- Generative AI: Potential to transform utilities operations, with human oversight crucial
The event saw increased IT attendance, possibly due to cost-saving measures or shifting priorities. SAP emphasized its cloud-focused strategy, encouraging customers to adopt cloud services at their own pace.