How AI helps healthcare practices direct patients to appropriate care

GP practices face challenges with unnecessary appointments consuming resources. Patch's AI Care Navigator addresses this by directing patients to appropriate care options based on their needs. This system:
• Assesses urgency of requests
• Assigns cases to staff
• Determines need for face-to-face consultations
• Redirects to services like Pharmacy First or First Contact Physio
The solution is customizable for each practice's needs and local services. Implementing AI Care Navigator reduces unnecessary calls and appointments, freeing staff time and ensuring slots for those who need them.
Explore this product overview to see how AI can transform patient management.