How MEA banks are transforming digital experiences and customer reach

Digital banking is boosting financial inclusion in the Middle East and Africa (MEA), with banks dedicating 9% of budgets to digital enhancements. This shift is fueled by smartphone use and government cashless drives, though adoption varies regionally.

Key insights:

· Retail and corporate banks focus on revenue growth, increasing IT investment to compete with neobanks
· MEA banks face threats from fintech and telco firms using digital wallets
· Cloud adoption is rising, expected to hit 11% of IT spend by 2028
· Digital onboarding is evolving for seamless experiences
· Super apps and digital wallets are central to services

Explore this report to see how digital banking transforms MEA financial services.

Vendor:: Adria Business & Technology
Posted:: Mar 21, 2025
Published:: Mar 21, 2025
Format:: PDF
Type:: Analyst Report

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