Modernize It Services And Operations With Ai

Artificial intelligence is transforming organizations, with Gartner predicting over 80% of enterprises will deploy generative AI by 2026. This white paper explores how AI and GenAI boost productivity in three areas:

• IT service agents: AI reduces repetitive tasks, separates incidents from service requests, and offers 24/7 self-service
• IT operators: AI provides visibility into digital services, prevents outages, and prioritizes risks
• General employees: Virtual agents resolve common requests, personalize experiences, and deliver integrated support

ServiceNow's solutions help modernize operations, aiding smarter decisions and agility. Read the white paper for strategies to embed AI.

Vendor:: ServiceNow and Intact
Posted:: Mar 25, 2025
Published:: Mar 26, 2025
Format:: PDF
Type:: White Paper

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