Analyst research explores AI's future in workplace communications

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The Aragon Research Globe for Intelligent Unified Communications and Collaboration (iUC&C) 2025 evaluates 14 key providers in a dynamic market.

Key insights:

  • AI-based Intelligent Assistants are central to UC&C platforms, aiding in tasks like note-taking and meeting management
  • The shift to intelligence was evident in 2024 as more providers integrated AI
  • Omni-channel communications (voice, video, chat) enhance integration
  • Security and integration are vital

The report categorizes vendors as Leaders, Contenders, or Innovators based on vision and execution. Read this report to see how these providers can support your communication needs.

Vendor:
Avaya
Posted:
Mar 27, 2025
Published:
Mar 28, 2025
Format:
PDF
Type:
Research Content
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