ROI report: The financial impact of IBM Instana Observability

IBM commissioned Forrester Consulting to conduct the Total Economic Impact™ (TEI) study by interviewing four clients about the value of their investments in IBM Instana. Based on the in-depth client interviews, Forrester constructed a single composite organization that aggregated the representatives’ experiences with using the Instana platform.

Looking at the composite organization, many quantifiable benefits were identified, including the following three-year financial impact:

Achieved an ROI of 219%
Reduced the developer time spent troubleshooting by 90%
Reduced mean time to repair by 70%
Reduced revenue-impacting incidents by up to 60%
Improved operational efficiency by 40%

Vendor:: IBM
Posted:: Mar 28, 2025
Published:: Mar 28, 2025
Format:: PDF
Type:: Forrester Total Economic Impact Report

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