How mobile tools are transforming retail associate efficiency

Mobile technology is transforming retail, with 81% of retailers planning to boost mobile apps with in-store support to enhance productivity, as per the 2025 Connected Retail Experience Study.

Key findings from Verizon and Cisco include:

• Staffing is the top challenge for grocery (98%) and specialty retailers (88%)
• Only 13% are satisfied with personalization capabilities
• Retailers prioritize AI with clear ROI, focusing on workforce optimization and inventory management
• Mobile technologies like push-to-talk and inventory apps are key for efficiency

Explore this research to see how mobility shapes retail productivity.

Vendor:: Verizon
Posted:: Apr 9, 2025
Published:: Apr 10, 2025
Format:: PDF
Type:: Research Content

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