How AI is transforming IT operations for enhanced productivity

AI is transforming IT operations, with Gartner projecting 80% of enterprises will use generative AI by 2026. This white paper explores how AI boosts productivity:

IT service agents use AI to separate incidents from requests, offer 24/7 self-service, and focus on complex issues
IT operators gain visibility into infrastructure, prevent outages, manage cloud costs, and prioritize risks
Employees benefit from virtual agents resolving common requests

The paper details how ServiceNow's AI-powered platform delivers results through:

ITSM Pro+ with Now Assist
IT Operations Management
Virtual Agent technology

Read the full white paper for strategies to modernize IT operations.

Vendor:: ServiceNow and DTech Apps
Posted:: Apr 11, 2025
Published:: Apr 11, 2025
Format:: PDF
Type:: White Paper

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