Modernize It Services And Operations With Ai

AI is transforming organizations by boosting productivity, driving innovation, and enhancing employee experiences. This white paper explores how AI and generative AI modernize IT services:

• IT service agents use AI to separate incidents from service requests, deliver 24/7 support, and focus on complex issues while automating routine tasks.
• IT operators gain visibility into digital services and infrastructure, preventing outages and prioritizing risks.
• Employees benefit from self-service portals and virtual agents resolving requests instantly.

Strategic AI helps break down silos, optimize resources, and create a fully automated IT foundation. Explore this white paper for practical AI approaches.

Vendor:: ServiceNow and Fujitsu
Posted:: Apr 11, 2025
Published:: Apr 11, 2025
Format:: PDF
Type:: White Paper

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