Beyond Converged Networks: Driving User Productivity through Unified
By: IBM View more from IBM >>
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Jargon Buster Guide to Unified Communications
By: TechTarget ComputerWeekly.com
Type: eGuide
As an industry buzzword, unified communications (UC) had its day several years ago. The integration of multiple communication tools – such as voice, video, instant messaging and presence technology – in the service of collaboration within the business is something that virtually every enterprise is now doing.
Yet despite its mainstream status, the UC market continues to evolve as the digitisation of the enterprise gathers pace and new modes of doing business demand new modes of communicating and collaborating.
In this e-guide, we will explore and define some of the key elements of a UC deployment, and offer some insight into some of the emerging trends that are changing the way we communicate in our working lives: Paul Clarke from UC provider 3CX argues that the technology is still far from ubiquity, particularly when it comes to mobile deployments within the enterprise, while Sandra Gittlen delves a little deeper into this topic, and we will also find out how to consolidate disparate UC deployments within the business.
Meanwhile, at Gitex 2017, the Middle East’s largest technology show, we met with Avaya, which is turning its focus back on its core UC business, and considering how UC can play a role in supporting projects that involve some more up-and-coming technologies, such as artificial intelligence, and even blockchain.
These are also closely related to: "Beyond Converged Networks: Driving User Productivity through Unified"
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A Computer Weekly buyer's guide to communications as a service
By: TechTarget ComputerWeekly.com
Type: eBook
As communications needs evolve, organisations must keep pace with the latest services available. In this 15-page buyer's guide, Computer Weekly looks at how we arrived at current-day comms systems, the growing popularity of CPaaS and the advantages of cloud-based offerings in the new normal of hybrid working. Download our exclusive e-Guide and read more about:
- Adapting to the next generation of collaboration and comms services
- Comms platform as a service: Tech for the future
- Rethinking business communications
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Infographic: Zoom vs Teams vs Cisco
By: TechTarget ComputerWeekly.com
Type: eGuide
While all video conferencing tools perform broadly similar tasks, there are certain differences between products and providers. Here we examine the Cisco, Microsoft, and Zoom platforms, highlight the unique features of each product, and explain how the products differ from one another.
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Computer Weekly 19 May 2020: Ocado makes the friendly workplace robot a reality
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we find out how Ocado is making robot-human collaboration a reality. Unified com-munications has become a must-have lockdown capability – we assess the key technologies. And as contact-tracing apps emerge to help deal with the Covid-19 pandemic, we exam-ine the data privacy challenges. Read the issue now.
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Unified Communications: the key to prospering in the new working reality of Covid-19
By: TechTarget ComputerWeekly.com
Type: eGuide
The coronavirus is changing everything about how people work, and will do so permanently. It added that even though the working world was experiencing unprecedented uncertainty, there were two things that should be borne in mind: the virus will pass, and at the other side of the pandemic, the world of work will look very different.
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Why you need convergence
By: TechTarget ComputerWeekly.com
Type: eGuide
You need convergence today more ever. Advances in software virtualisation and the migration of intelligence to the cloud are driving the convergence of networking, security and storage functionality at the network edge, a crucial element in making sure that workforces dispersed by the coronavirus crisis stayed effective and productive.
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Virtual Reality (VR) in Higher Education: 2024 Findings
By: SHI International
Type: Research Content
To find out how virtual reality (VR) can be used for teaching and learning in higher education, tap into this 34-page research report from 2024.
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5 steps to achieve UC network modernization for hybrid work
By: TechTarget ComputerWeekly.com
Type: eGuide
The enterprise communications and collaboration landscape continues to evolve as organizations shift from remote to hybrid work and as video becomes a critical business technology. Here are five network modernization tips to help you support current and future UC and collaboration needs.
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A Computer Weekly Buyer's Guide to Enterprise social networking
By: TechTarget ComputerWeekly.com
Type: eGuide
Companies are discovering the many advantages of communicating through social networking platforms. In this 14-page buyer's guide, Computer Weekly looks at how they can revolutionise collaboration, the options available for retailers and the pitfalls of communication overload
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A Computer Weekly buyer's guide to video conferencing and collaboration
By: TechTarget ComputerWeekly.com
Type: eGuide
In this 17-page buyer's guide, Computer Weekly looks at how employers can support a future of flexible working, with video conferencing, collaboration, augmented reality and unified comms technologies all lined up to play a part.
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Understanding CPaaS market growth, trends and providers
By: TechTarget ComputerWeekly.com
Type: eGuide
The CPaaS market is maturing as increased demand for digital communications drives new use cases. Organizations looking to buy CPaaS APIs should examine the various use cases that APIs can address and how to choose a CPaaS provider. Read this article to learn more about the trends and providers fueling CPaaS market growth.
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Nine best practices for an effective EHR implementation
By: XtelligentMedia Healthcare
Type: eGuide
Successful EHR implementation requires meticulous planning, strong communication and effective training to navigate complexities and ensure a smooth transition.
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Converged infrastructure fundamentals
By: TechTarget ComputerWeekly.com
Type: eGuide
Advances in software virtualisation and the migration of intelligence to the cloud are driving the convergence of networking, security and storage functionality at the network edge, a crucial element in making sure that workforces dispersed by the coronavirus crisis stayed effective and productive. The day of converged infrastructures has arrived.
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Converged infrastructure fundamentals
By: TechTarget ComputerWeekly.com
Type: eGuide
Advances in software virtualisation and the migration of intelligence to the cloud are driving the convergence of networking, security and storage functionality at the network edge, a crucial element in making sure that workforces dispersed by the coronavirus crisis stayed effective and productive. The day of converged infrastructures has arrived.
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Top 5 Best Practices to Improve Unified Communication & Collaboration Tool Adoption in Regulated Industries
By: Theta Lake
Type: White Paper
Developing a top-tier, compliant collaboration environment is challenging enough on its own – but doing so in a highly regulated industry presents even more roadblocks. To help you navigate that journey, this white paper maps out 5 best practices for improving UCC tool adoption. Keep reading to access the complete insights.
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Zoom Phone Ebook: Comprehensive Guide to Optimizing Telephony
By: Zoom Video Communications
Type: eBook
As remote and hybrid work become the norm, businesses need to rethink how their teams communicate and collaborate. Access this e-book to discover how an AI-powered phone system like Zoom Phone can streamline your communication tools, boost productivity, and improve the employee and customer experience.
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Connecting Teams Together Across Borders Securely (in association with Economic
By:
Type: Video
In this webinar, Tata Communications & Cisco bring together the cloud collaboration services that can connect employees from any part of the globe and will help you understand how you can deploy a safe communications and collaboration platform for your enterprise.
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Critical Considerations for Slack and Teams Initiatives
By:
Type: Video
Employees depend on digital communication tools to collaborate more than ever before. Chat and collaboration apps have made it possible for employees to communicate with ease, but they can also put organizations at risk. As they adopt new communication tools, companies need to ensure that security, compliance, and legal requirements are considered and adequately addressed. Watch this webinar where we discuss critical considerations for a successful collaboration initiative. You’ll learn about: - Importance of a fit analysis - Engaging the right players - Security considerations - Legal and compliance concerns
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Critical Considerations for Slack and Teams Initiatives
By:
Type: Replay
Employees depend on digital communication tools to collaborate more than ever before. Chat and collaboration apps have made it possible for employees to communicate with ease, but they can also put organisations at risk. As they adopt new communication tools, companies need to ensure that security, compliance, and legal requirements are considered and adequately addressed. Watch this webinar where we discuss critical considerations for a successful collaboration initiative. You’ll learn about: - Importance of a fit analysis - Engaging the right players - Security considerations - Legal and compliance concerns
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2024/2025 Report: Digital Communications Governance
By: Theta Lake
Type: Research Content
As UCC tool adoption rises, firms face compliance and security challenges with unmonitored communications, unifying archiving, and more. This research report by Theta Lake, "Digital Communications Governance & Archiving: Compliance & Security Report 2024/25," offers tips for overcoming those obstacles. Read on to access the insights.
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Collaboration Cafe: Don't let hybrid work be a culture killer
By:
Type: Replay
We all know that Communication and Collaboration is mission critical in organizations, and makes up a significant part in our daily lives. Communication allows humans to express themselves and understand others. Collaboration allows organizations to solve problems and build things together. As we shift into a Hybrid Workplace, the way we communicate and collaborate with each other changes. We have the power to shape what this looks like within our organizations. We invite David Byrum, a HR expert from Human Synergistics to discuss the human and culture aspect of our new working world with IR's CEO, John Ruthven and Chief People and Culture Officer, Vanessa Walker.
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Unified, Efficient, Agile: The Digital Workplace of the Future—and How to Prepar
By:
Type: Replay
The arrival of a new cloud-based digital communication landscape—centered around always-on connectivity, multiple mobile devices, and an ever-growing number of communications modes—makes it clear that the way we work has forever changed. In this webinar, learn how to evaluate these new cloud communication and collaboration technologies in light of three key differentiators: * How to ensure you have integrated suites and connection to other mission-critical apps * How communication and collaboration technology can make your company more agile and innovative * How you can improve business workflows, drive efficiency, and harness intelligence
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Microsoft Teams powered by Tata Communications: Ideal Collaboration Platform
By:
Type: Replay
Today’s digital companies must provide all their employees – working remote or not – with a means of collaboration using a tool that can provide every feature needed. Selecting a collaboration partner is more than a one-time decision – for true ROI and guaranteed worker productivity, enterprises must build a business strategy for collaboration. Listen to Paul McMillan of Tata Communications and Kevin Martins of Microsoft explore these and other topics, including what Teams powered by Tata Communications is, what makes it the enterprise collaboration platform of choice, what are the latest features and capabilities, and more.
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Microsoft Teams powered by Tata Communications: Ideal Collaboration Platform
By:
Type: Replay
Today’s digital companies must provide all their employees – working remote or not – with a means of collaboration using a tool that can provide every feature needed. Selecting a collaboration partner is more than a one-time decision – for true ROI and guaranteed worker productivity, enterprises must build a business strategy for collaboration. Listen to Paul McMillan of Tata Communications and Kevin Martins of Microsoft explore these and other topics, including what Teams powered by Tata Communications is, what makes it the enterprise collaboration platform of choice, what are the latest features and capabilities, and more.
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Capturing and Managing Communications Data in the Modern Enterprise
By:
Type: Replay
Employees depend on digital communication tools to collaborate more than ever before. Chat and collaboration apps, text messaging, and social media have made it possible for employees to communicate, but they can also put the firm at risk. As they adopt new communication tools, firms must ensure that they continue to comply with regulations and corporate policies. In this webinar, we will take a deep dive into the challenges that firms face with capturing and managing content and strategies for staying compliant. You’ll learn: - How the business communications landscape is evolving - Key considerations for capturing and managing your content - How Proofpoint Content Capture can help
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The hidden costs of bad collaboration — Findings from our global collaboration report
By:
Type: Video
As teams become dispersed, the challenge of maintaining seamless collaboration across time zones, diverse working environments, and varying communication styles has never been greater. But what's truly driving—or hindering—effective collaboration? Join Zoom's Leo Boulton, Head of Competitive Market Strategy and Analyst Relations, and Sara Majercak, Research Director, Morning Consult to explore the key findings from our Global Collaboration in the Workplace report, which surveyed nearly 8,000 leaders and employees across 16 countries. We'll delve into the challenges that are holding your teams back, from the overwhelming impact of app overload to the complexities of generational communication preferences. Discover how these issues are affecting productivity, engagement, and communication—and learn actionable insights to transform your global collaboration strategy. Key Takeaways: - Identify the barriers to effective collaboration and understand the impact it has on both leaders and employees. - Discover the true impact of app and meeting overload on your team’s collaboration and productivity. - Understand generational communication preferences to improve engagement and streamline interactions within your teams. - Explore how incorporating AI into your team’s workflow can drive better outcomes.
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CW Buyer's Guide to 5G mobile networking
By: TechTarget ComputerWeekly.com
Type: eBook
5G mobile networking has the potential to propel business into the future. In this 17-page buyer's guide, Computer Weekly looks at how to optimise 5G, the advantages of advanced communications and what Télécoms Sans Frontières has achieved through harnessing it.
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Streamlining Business Collaboration: Unleashing the Power of Zoom UC
By:
Type: Video
Managing multiple communication tools can be costly and complicated, but unified communications (UC) solves this problem by combining telephony, instant messaging, and video conferencing on one streamlined platform. When the platform is cloud-based, it's known as unified communications as a service (UCaaS), offering greater flexibility, reliability, and scalability. Zoom's UCaaS platform combines VoIP phone service, video conferencing, chat, and more into a single app, allowing you to spend less time managing different systems and contracts and more time improving productivity, collaboration, and getting work done. In this webinar, you'll gain insights into: - Latest trends shaping the new era of work and why collaboration platforms are essential for managing a highly distributed and collaborative enterprise in 2023. - How a cloud phone solution complements your communication strategy and streamlines your business operations. - Tips and best practices for maximizing the benefits of Zoom's UCaaS platform, improving team communication and collaboration, and increasing productivity. Don't miss out on this opportunity to learn more about Zoom's UCaaS platform and how it can help your team work more efficiently and effectively.
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Collaboration software in the era of Gen-Z
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, learn how Microsoft is dominating the Software-as-a-Service space thanks to its strength in collaboration software and how the new generation of collaboration software could be stoking communication overload. Also, check out our chart comparing Slack, Microsoft Teams and Spark.
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Effective Communication for IT Leaders
By:
Type: Video
Effective communication is harder than people think it is. In this session, we dive into the essential communication skills that every IT leader needs to master. Whether you’re managing a team, collaborating with stakeholders, or driving strategic initiatives, effective communication is key to your success.
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Comprehensive insights on incident management trends in 2024
By: Atlassian
Type: eBook
This comprehensive report benchmarks the state of incident management in 2024, covering topics like communication, tooling, AI, and areas for improvement. Discover how leading organizations are managing incidents more proactively and efficiently. Read the full White Paper to learn industry insights and best practices.
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Realizing Collaboration ROI via Compliance
By:
Type: Video
Explore the dynamic realm of communications and collaboration alongside Irwin Lazar, Principal Analyst at Metrigy, and Devin Redmond, Co-Founder & CEO of Theta Lake! Key insights: - Maximize ROI on your communications and collaboration application investments by ensuring compliance and meeting regulatory needs. - Safely deploy new collaboration capabilities. What are the risks of blocking application access for employees? - How Theta Lake provides a unified way for organizations to manage compliance across multiple applications.
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Data Capture Challenges with Modern Compliance Tools
By:
Type: Video
The use of collaboration and communication applications, such as Slack, Zoom or Microsoft Teams is set to continue its rapid pace of growth as more businesses discover their benefits. These collaboration platforms are extremely useful for businesses but can create a tremendous amount of data and communications that need to be captured and stored. Complicating this challenge is that each platform has its unique attributes, such as video or chat, making the task even more difficult. Capturing, retaining and managing this growing information can be difficult with limited IT resources. Join us for a 30-minute live demo and learn how a modern information archiving solution can help solve these challenges. You’ll learn how to: - Unite and normalize data feeds across multiple collaboration and communication applications - Create a process to efficiently search, review and export data and communications - Facilitate compliance review and e-Discovery events
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VoIP has never lost its voice: How to get the most out of your business communications
By: TechTarget ComputerWeekly.com
Type: eBook
In today's comms world, and especially with regard to hybrid working, a communications identity has now become a unified calling and collaboration endpoint, one which is part of a suite of business services spanning voice, security and network-as-a-service solutions to power the mobile workforce.
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Mastering Slack for Seamless Internal Communication
By:
Type: Video
Unlock the full potential of Slack to enhance your team’s communication and collaboration. Effective internal communication is crucial for aligning teams, fostering collaboration, and building a strong company culture. In this webinar, we’ll dive into the best practices for using Slack and share actionable tips to help you optimize its features. Things you’ll learn: - Building a solid foundation for internal communication in Slack - How Internal Comms teams are leveraging Slack's features to their fullest - Ideas for strengthening the connection between leadership and employees
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Driving User Experience: Collaboration Tools and Enterprise Service Management
By:
Type: Video
Jake will demonstrate how HaloITSM seamlessly integrates with enterprise collaboration tools to empower communication. Join Jake to discuss the importance of technological communication and a ‘how to’ on streamlining efficiency across the modern, hybrid-work environment.
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Creating A Successful IT Asset Management Plan
By: Scalepad Software
Type: White Paper
In this white paper, discover the secrets to creating a successful IT asset management plan, and how make sure MSPs are always staying ahead of their clients’ needs, instead of catching up.
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Leader’s guide to UCaaS: Benefits, vendor selection & more
By: Vodafone
Type: White Paper
To unlock a 14-page leader’s guide to unified communications as a service (UCaaS), tap into this white paper.
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How did Xero save $500,000 in annual communications costs?
By: DialPad
Type: Case Study
Xero, a global enterprise with over 1,400 employees, scaled its communications with Dialpad to save $500K annually. Learn how Dialpad's cloud-based platform enabled Xero's anywhere workforce and integrated with their existing tools. Read the full case study.
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Uniting Assurance and ESG: Building risk-aware teams and processes
By:
Type: Video
- How market leaders are able to gain oversight of all reporting processes and clearly communicate progress to leadership and the board - Ways to establish productive cross-functional collaboration - How collaboration can help establish trust and deliver value for the wider organisation
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Cisco PCA End-of-Life - Transitioning Smoothly with IR Collaborate
By:
Type: Talk
Embark on a seamless transition as Cisco PCA takes its final bow, and step into a new era of collaboration with IR Collaborate. Join our webinar to explore how, as the #1 Cisco Solutions Plus Partner, we're not just bridging gaps – we're enhancing your entire UCC experience. As we bid farewell to Cisco PCA support by October 2024, it's time to usher in a new chapter with IR Collaborate powered by Prognosis. With 18 years of unwavering partnership with Cisco, we are excited to present a solution that goes beyond filling the void – we're amplifying collaboration experiences. Picture a world where multi-vendor complexities are seamlessly woven into a unified tapestry, offering unparalleled visibility and control. IR Collaborate is not just a tool; it's a game-changer in how you monitor, troubleshoot, and elevate your Cisco Unified Communications and Collaboration ecosystems. Join us for an exclusive webinar where we unravel the intricacies of Cisco PCA's end-of-life and dive deep into the transformative capabilities of IR Collaborate. Discover how this transition isn't just about adapting but thriving in a collaborative landscape. Don't miss out on this opportunity to ensure a smooth transition and unlock the full potential of your communication ecosystem. Register now and let's elevate your collaboration experience together!
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Enabling Collaboration For Remote Teams
By:
Type: Video
To remain remotely agile during an unforeseen crisis, team collaboration is very crucial. In order to continue working efficiently and creating value under these new circumstances, communication is the key. If you can find a full proof method for communicating, then many of the other problems that come with working from home will be resolved automatically. Watch Prasad Ramakrishnan, CIO of Freshworks, and Alan Berkson, Global Director of Community Outreach and Analyst Relations, discuss how your IT organization can foster collaboration among your teams working across different geographies and time zones.
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Your key for boosting cross-team collaboration & productivity
By: Atlassian
Type: ESG Showcase
This guide outlines how Atlassian's Confluence platform consolidates collaboration, enhances visibility, and boosts productivity across teams. Learn how Confluence integrates with Jira and provides universal search to streamline workflows. Read the full white paper to discover how Confluence can benefit your organization.
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The Impact of Poor Audio on Productivity and Collaboration
By:
Type: Video
Improve Collaboration and Productivity by investing in quality audio solutions, enhancing communication, and breaking frustration cycles for both in-office and remote teams.
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Live Deminar - 3 Reasons why you need IR Collaborate
By:
Type: Talk
This month's live Deminar will show the 3 reasons why your organisation needs IR Collaborate to manage its communication and collaboration environment. Stefan Rottbeck, one of our Senior Solutions Engineers, will showcase: - EQ360 - see your calls like never before - Designer Dashboards - critical information on your environment at a glance - Intelligent Alerting - it's alerting, only smarter Join us and learn why your organization needs IR Collaborate.
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Measuring the benefits of team collaboration adoption
By: TechTarget ComputerWeekly.com
Type: eGuide
In this infographic, learn about the main benefits of adopting team collaboration tools, including reduced email use and meetings, increased productivity and revenue, and saved money.
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The Business Value of Cloud Comms: Accelerate growth & employee productivity
By:
Type: Replay
WEBINAR The Business Value of Cloud Communications Accelerate growth and employee productivity Thursday, July 15, 2021 - 2:00PM ET/11:00AM PT Register In a work-from-anywhere world, communication and collaboration have become top priorities for today’s businesses as they focus on driving growth while maintaining high productivity and retaining staff. Join us for an interactive panel discussion with several RingCentral customers who participated in our recent customer success survey. Eric Zweigbaum from Conair, Nick Marchand from Cineplex, Jocelyn Vallieres, Sr, Director of Value Acceleration at RingCentral, and Tom Angelucci, RingCentral will review key metrics gathered from our survey and share commentary and insights around how they are realizing significant and measurable business value from cloud communications, collaboration and contact center solutions. Register Today! In this interactive event, you will: Learn why they deployed cloud communications, collaboration and contact center solutions for their business Discover how RingCentral is helping each drive better business results and what this means to their business Hear perspectives from customers on use cases and where they are seeing quantifiable benefits
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Secure texting: The next great healthcare communications frontier
By: AVST
Type: eGuide
In this expert e-guide, learn why the first step to secure communications technology (like texting) is convincing leaders and clinicians to recognize the risks to health data.
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Capturing and Managing Communications Data in the Modern Enterprise
By:
Type: Video
Today’s employees and customers generate a lot of communications data, in a lot of formats and in a lot of locations, from computers and on prem servers to mobile devices and the cloud. And present circumstances—with huge swaths of the population working remotely and stuck inside their homes—have only made digital communications more critical. Employees are using chat and collaboration apps to communicate and keep projects moving forward. And they are using chat, text messaging, social media and more to keep in touch with clients. While chat and collaboration apps, text messaging, and social media have made it possible for employees to continue doing business, they can also put the firm at risk. During this time of upheaval, regulatory requirements have not gone away. As they adopt new communication tools, firms must ensure that they continue to comply with regulations and corporate policies. It all starts with capturing and managing your content. In this webinar, we will take a deep dive into the challenges that firms face with capturing and managing content as digital communications sprawl. And we’ll also cover strategies for adapting and staying compliant. Join us to learn: - How the business communications landscape is evolving - How to identify your communications data - Key considerations for capturing and managing your content - How to set yourself up for efficient supervising and eDiscovery
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How to Organize Your Team’s Communication With Kintone
By:
Type: Replay
Email. Chat. Zoom. Our communication tools are meant to keep us connected and on top of things, but they often split our attention and make it harder to track which conversations happened where. And then when someone leaves the team, all of those valuable insights in their inbox and chat messages disappear instead of being shared with future team members. In this 30-minute webinar, we’ll show you why switching away from a system based on scattered chat messages, emails, and disparate communication tools will transform the way your team collaborates. We’ll cover: 1. The common communication challenges teams face 2. The benefits of centralizing your team’s communication alongside your data 3. How Kintone’s platform can help you organize your team communication for better collaboration and better results 4. A case study from Allison Flors of Musical Empowerment sharing how she streamlined communication and processes for her team across multiple locations using Kintone Join us to learn more about the value of knowledge sharing and how your software tools can help capture it. This webinar is strongly recommended for anyone who is looking for a better way to manage their team’s communication while fostering a culture of transparency and accountability.