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Beyond Converged Networks: Driving User Productivity through Unified

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A Computer Weekly buyer's guide to communications as a service

As communications needs evolve, organisations must keep pace with the latest services available. In this 15-page buyer's guide, Computer Weekly looks at how we arrived at current-day comms systems, the growing popularity of CPaaS and the advantages of cloud-based offerings in the new normal of hybrid working. Download our exclusive e-Guide and read more about:

  • Adapting to the next generation of collaboration and comms services
  • Comms platform as a service: Tech for the future
  • Rethinking business communications

These are also closely related to: "Beyond Converged Networks: Driving User Productivity through Unified"

  • Jargon Buster Guide to Unified Communications

    As an industry buzzword, unified communications (UC) had its day several years ago. The integration of multiple communication tools – such as voice, video, instant messaging and presence technology – in the service of collaboration within the business is something that virtually every enterprise is now doing.

    Yet despite its mainstream status, the UC market continues to evolve as the digitisation of the enterprise gathers pace and new modes of doing business demand new modes of communicating and collaborating.

    In this e-guide, we will explore and define some of the key elements of a UC deployment, and offer some insight into some of the emerging trends that are changing the way we communicate in our working lives: Paul Clarke from UC provider 3CX argues that the technology is still far from ubiquity, particularly when it comes to mobile deployments within the enterprise, while Sandra Gittlen delves a little deeper into this topic, and we will also find out how to consolidate disparate UC deployments within the business.

    Meanwhile, at Gitex 2017, the Middle East’s largest technology show, we met with Avaya, which is turning its focus back on its core UC business, and considering how UC can play a role in supporting projects that involve some more up-and-coming technologies, such as artificial intelligence, and even blockchain.

  • Computer Weekly – 19 May 2020: Ocado makes the friendly workplace robot a reality

    In this week’s Computer Weekly, we find out how Ocado is making robot-human collaboration a reality with its Armar-6 smart robot. Unified communications has become a must-have lockdown capability – we assess the key technologies. And as contact-tracing apps emerge to help deal with the Covid-19 pandemic, we examine the data privacy challenges. 

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