Not Business as Usual. The Changing Channels in Consumer Electronics
By: IBM Line of Business View more from IBM Line of Business >>
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InFocus: IBM
By: IBM
Type: Analyst Report
As part of Canalys’s series of “InFocus” reports, Canalys assessed IBM’s global channel strategy and performance, while considering the implications for partners moving toward AI and hybrid cloud. IBM’s ecosystem-led approach offers business partners with an enhanced program structure that provides them with access to:
- Innovative technology,
- Marketing resources and tools,
- Financial incentives,
- Training and more!
With hundreds of strategic partnerships, the report proclaimed IBM as well-positioned to offer business partners deep collaboration and support.
These are also closely related to: "Not Business as Usual. The Changing Channels in Consumer Electronics"
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MicroScope – March 2023: Steering the storage market
By: MicroScope
Type: Ezine
What’s driving the storage market?
A number of factors are affecting the storage industry, and the channel can benefit from understanding the dynamics of the market
IBM channel boss relishes opportunity to grow ecosystem across channel
IBM’s UK and Ireland channel lead is excited by the prospect of making a difference in the role and helping the vendor increase its partner business
How to make your business more sustainable
Flex IT’s UK sales manager, Ashley Ross, sets out six simple steps to help make a difference in green efforts
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MicroScope's ultimate guide to the digital transformation and emerging opportunities for the channel
By: MicroScope
Type: eGuide
Digital transformation is a phrase that means many things to many people but for it to have any real relevance to the channel then it needs to mean a chance to make money.
Anecdotal and analyst reports indicate that customers of all shapes and sizes are starting to feel the pressure to invest in their IT systems to unlock the potential insights that going digital could provide. They need to do it to remain competitive and relevant and that has to be good news for the channel.
The phrase might be one that gets over used at conferences and in pitches but it refers to something that is really happening and to revenue opportunities that are emerging right now.
This e-guide will share some of the recent developments in the channel and the latest thoughts about the issue.
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MicroScope E-Zine: January 2017
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Is the year ahead a bright one for channel? In this January 2017 edition of MicroScope E-zine, uncover the key expectations for channel in 2017.
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February ezine: Look to the future
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Ready to start your migrationand modernization journey? Learn more about how IBM works with AWS to support your migration and modernization efforts.
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MicroScope January-February 2024: Things are looking up for 2024
By: MicroScope
Type: Ezine
In this issue, catch up on what experts predict for the year ahead in the channel business, as well as a look back on 2023. Also, read about upcoming areas for growth and the importance of understanding cloud reselling to demystify customer needs
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MicroScope - May 2019: Packaged services the global shift towards virtual distribution
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In this month's issue, we cover changes in distribution and the challenges being faced by those aiming to add value.
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MicroScope – September 2019: Helping digital transformation
By: MicroScope
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The channel is helping customers to digitally transform their businesses to keep up with trends and plan for the future
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MicroScope – April 2022: Can life ever really be simple for partners?
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Type: Ezine
In this issue, discover whether simplifying programmes and interactions with partners is achievable, and what barriers stand in the way for vendors looking to make life easier. Also read about why reskilling in a post-pandemic world is key to boosting industry, and learn about what to expect from the manufacturing sphere over the next year
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MicroScope – September 2023: Channel pushes on against the odds
By: MicroScope
Type: Ezine
In this issue, we take a look at the struggles and triumphs faced by the channel this year so far. Also read up on possible solutions to the skills shortage, including the opening up of STEM to a more diverse range of students, and the necessity for improving skills on the job.
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Customer Service-How IBM's Agents & Mobile Workers Deliver Intelligent Service
By:
Type: Replay
IBM, a 105-year-old company, transformed its customer support channel for over 22,000 agents. To evolve its business and drive new levels of engagement, IBM partnered with Salesforce to support its service transformation, create a consistent agent experience, and drive greater value to customers globally. Join us for an in-depth look at how IBM reinvented its 50+ year old ticketing system, now powered by AI, and how it uses Watson and Salesforce to deliver outstanding customer service. Also, learn about its breakthrough initiatives using Community Cloud to build a digital front door for its customers and Field Service Lightning to manage complex remote deployments around the world. Finally, plan how you can launch your own transformation with lessons learned and best practices from IBM.
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MicroScope July 2019: The effects of Brexit on business
By: MicroScope
Type: Ezine
Brexit is still to be delivered, but the channel has to carry on as if it's business as usual
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Accelerating revenue with IBM
By: IBM
Type: Webcast
IBM is investing in the accelerated business growth of interested partners. Watch this webinar to learn how IBM's partners can capitalize on IBM’s industry-leading technology, including for generative AI, workload transformation, data modernization and more.
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MicroScope – October 2022: 40 years of MicroScope
By: MicroScope
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As we celebrate MicroScope's 40 anniversary, we look back (and forward) to assess how the channel keeps changing, with experts weighing in with their opinions
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MicroScope – May-June 2024: The challenge of our time
By: MicroScope
Type: Ezine
In this issue, explore what you can do to help customers on their net-zero journeys as sustainability grows in importance in the boardroom. Also read up on the benefits of refurbished kit, and learn how Tech Channel Ambassadors are promoting careers to young people and reskillers
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MicroScope – June 2023: Take a balanced approach to security
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In this issue, read about how to help customers manage their security portfolios in a world of increasingly complex systems, discover how insights are providing more opportunities for partners, and learn whether being an MSP is enjoyable or not
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MicroScope – July 2023: The pressure to deliver
By: MicroScope
Type: Ezine
With technology always changing, it can feel like an impossible feat to keep up – we speak to experts about how the channel handles rapid change and the pressure this places on partners to meet customer expectations. Also read about major themes of the market and how the topic of return on investments needs to stretch beyond economics
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CW Nordics - May-July 2019: Facing up to fintech
By: TechTarget ComputerWeekly.com
Type: Ezine
In this issue of CW Nordics, we take a look at how one of the Nordic region's big, traditional banks is going about meeting the challenges posed by new digital entrants into the finance sector. And it is another large traditional player, but this time in the IT world, which Nordea is turning to for support– none other than Big Blue.
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IBM Cloud: No shift, Sherlock
By: TechTarget ComputerWeekly.com
Type: eGuide
OpenShift is a key ingredient in the latest shift in IBM's long-running cloud strategy. We look at what it means...
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Streamlining enterprise backup management for CIO apps
By: Cobalt Iron
Type: Case Study
IBM's CIO organization streamlined enterprise backup management with a centralized cloud-based solution using IBM and Cobalt Iron technologies. This provided a unified user experience, simplified backup and restore processes, and enabled application owners to protect petabytes of critical data. Read this full case study now to learn more.
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MicroScope – October 2021: Choosing a channel career
By: MicroScope
Type: Ezine
In this issue, we explore whether more partners equals better business, and take a closer look at how IT consumption is changing thanks to subscription services. Also read a special feature looking into whether the channel offers good prospects for school-leavers hoping to start on a career path that could make a difference
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Core advantages of embedding AI in customer care solutions
By: IBM
Type: Webcast
Embedding AI in customer care solutions delivers streamlined operations, enhanced customer interactions, robust data security, and compelling ROI for partners. DMS International, a Build partner, will share how they are using AI, the value they have received or are expecting to get and why they decided to use IBM technology.
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Streamline Data Subject Access Requests in 3 Clicks
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Streamline data subject access requests (DSARs) with IBM Discover and Classify in just 3 clicks. Automate the entire DSAR process, from intake to fulfillment, to meet privacy obligations and build trust. Read the full product overview to learn how.
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To Modernize or Not to Modernize
By:
Type: Replay
The conversation around modernization is an old one: do you stay on your IBM® i or IBM® Z platform and enable modern technologies, or do you spend the resources to move to a distributed system? A recent whitepaper from IDC entitled “The Quantified Business Benefits of Modernizing IBM Z and IBM i to Spur Innovation,” sponsored by Rocket Software, looks behind the scenes at why companies decide to modernize their platforms or migrate away, and the business impact of those decisions. Join Jeff Winter, SVP and CMO of Rocket Software, as he takes a deep dive into the IDC whitepaper, focusing on: • The story of two businesses interviewed by IDC—one on IBM i, and one on IBM Z—and their journey to the decision of whether to modernize or replatform • Two key misconceptions in the market about modernization and the data that proves them wrong • Additional quantitative and qualitative business impacts of both modernization and replatforming
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To Modernize or Not to Modernize
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Type: Replay
The conversation around modernization is an old one: do you stay on your IBM® i or IBM® Z platform and enable modern technologies, or do you spend the resources to move to a distributed system? A recent whitepaper from IDC entitled “The Quantified Business Benefits of Modernizing IBM Z and IBM i to Spur Innovation,” sponsored by Rocket Software, looks behind the scenes at why companies decide to modernize their platforms or migrate away, and the business impact of those decisions. Join Jeff Winter, SVP and CMO of Rocket Software, as he takes a deep dive into the IDC whitepaper, focusing on: • The story of two businesses interviewed by IDC—one on IBM i, and one on IBM Z—and their journey to the decision of whether to modernize or replatform • Two key misconceptions in the market about modernization and the data that proves them wrong • Additional quantitative and qualitative business impacts of both modernization and replatforming
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To Modernize or Not to Modernize
By:
Type: Replay
The conversation around modernization is an old one: do you stay on your IBM® i or IBM® Z platform and enable modern technologies, or do you spend the resources to move to a distributed system? A recent whitepaper from IDC entitled “The Quantified Business Benefits of Modernizing IBM Z and IBM i to Spur Innovation,” sponsored by Rocket Software, looks behind the scenes at why companies decide to modernize their platforms or migrate away, and the business impact of those decisions. Join Jeff Winter, SVP and CMO of Rocket Software, as he takes a deep dive into the IDC whitepaper, focusing on: • The story of two businesses interviewed by IDC—one on IBM i, and one on IBM Z—and their journey to the decision of whether to modernize or replatform • Two key misconceptions in the market about modernization and the data that proves them wrong • Additional quantitative and qualitative business impacts of both modernization and replatforming
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Are You Ready for a Possible Recession?
By:
Type: Video
The global economy continues its volatile 2023 trajectory. Tech giants are laying off thousands; others are tightening budgets. While a “digital first” strategy can build resiliency to a recession, often IT either punts on including IBM i in its project or only includes certain applications and workloads. In this webinar, Jeroen van Dun, Senior Manager, Product Management, will review an IDC report about why the IBM i platform plays a crucial role in “digital first” strategy and how approaching it holistically creates more resiliency for the future. Join us to discuss: How viewing IBM i modernization as purely an innovation play could be hurting your organization’s ability to build resilience to economic volatility through risk reduction and improved ROI How the IBM i as a system delivers unique and valuable business benefits such as lower total cost of ownership, backward compatibility, and a platform for innovation at a lower operational expense What the benefits are when businesses include modernizing the full IBM i environment as part of their “digital first” strategy What some of those "digital first” projects can look like on the IBM i and how to approach building the project plans, including: CI/CD Building a continuous modernization process that includes process discovery Cost effective, web-enabled IT
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Are You Ready for a Possible Recession?
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Type: Replay
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Are You Ready for a Possible Recession?
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Marketing Excellence Awards 2023 - Embedding an Account-Based Culture - IBM
By:
Type: Video
In this showcase series, we’re celebrating our 2023 Marketing Excellence Awards finalists and winners. Join us as we delve into their submissions and explore the innovative strategies that made them best-in-class in their categories. In this showcase, we hear from Embedding an Account-Based Culture Gold Winner, IBM. Cheryl Caudill shares insights into IBM’s top account field marketing program – designed to foster an Account-Based Marketing culture globally throughout the organization. IBM’s Center of Excellence coordinates a team of field marketers serving their worldwide strategic clients. Through initiatives like multi-regional certification and an ABM governance council, the CoE works to promote consistency, collaboration, and a client-centric approach across geographies. Hear how they: • Trained over 1,000 field marketers on ABM methodologies, through certification and observer programs • Created new client value and activation teams to drive success and evangelize the program • Demonstrated the value of ABM across sales and marketing through storytelling and data-driven success sharing • Achieved global consistency through mandatory training, dedicated channels, and community building For 27 years, the Momentum ITSMA Marketing Excellence Awards have recognized ambitious sales and marketing leaders who drive client growth. Entries for 2024 are open until May 31, so don’t miss this chance to get a behind-the-scenes look at award-winning submissions to inspire you own!
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MicroScope - July-August 2024: Is it worth taking a risk?
By: MicroScope
Type: Ezine
In this issue, we take a closer look at the channel's approach to risk, with experts weighing in on with their approach to playing it safe versus taking steps towards innovation. Also read up on why the time is now to learn about AI-capable PCuse cases, as well as why the human factor should not be underestimated when it comes to AI
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Type: Webcast
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Computer Weekly – 12 July 2016: Watson gets to work
By: TechTarget ComputerWeekly.com
Type: Ezine
In this issue we explore the many ways Watson has evolved from the machine that bettered humans in Jeopardy! to providing deep analytical insights to solve real world crises. We also look at how Barclay's bank is using DevOps to remain competitive and reveal new research that illustrates why cloud computing is at the heart of business innovation.
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MicroScope – January 2023: Channel themes for 2023
By: MicroScope
Type: Ezine
In this month's ezine, we provide a guide to the main areas of focus for the channel in the year ahead and look at what makes a good partner incentive programme.
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9 IBM Cloud Paks for app modernization and cloud efforts
By: TechTarget ComputerWeekly.com
Type: eGuide
It takes time, money and labour to modernize applications and workflows to use cloud environments. IBM brings a new dimension to cloud adoption with highly integrated solution stacks that can provide a range of typical workflows for business users. In this e-guide, learn how IBM Cloud Paks can help ease some challenges of application modernization.
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MicroScope – December 2022: Dealing with rising prices
By: MicroScope
Type: Ezine
With prices rising, many are looking at what costs to cut – yet in the channel, the opposite might prove for better business. In this issue, read about how to navigate the cost issue, learn about the growing area of security, and learn about how to create a more appealing employment experience to attract talent
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By: TD Synnex
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Securing your Journey to the Hybrid Multi-Cloud – from Patchwork to Platform
By:
Type: Replay
As organization utilize the cloud for innovation and growth, security teams are challenged with ensuring those business initiatives and missions are successful. We need to drive change and integrate security into the business at many levels, from strategy to technology and incident response. We also need to extract as much value as possible from the tools and data sources we already have in place. Join us to see how what IBM has learned from thousands of engagements and how the industry is moving towards a true, open, interoperable platform for securing hybrid multicloud environments. Please feel free to reach out to Patrick and or Chris with any questions or requests at patrick.vowles1@ibm.com and cbontem@us.ibm.com
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Watson Can Power Your Application. What Will You Do With It?
By: IBM
Type: Webcast
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Build an Android app using the MobileData cloud service
By: IBM
Type: Webcast
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Building an Android App using MobileData Cloud
By: IBM
Type: Webcast
Watch this video to learn how to augment a simple Android application with functionality provided by IBM Bluemix.
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Machine LearningPersonalize your customer experiences.
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Type: White Paper
Use machine learning to uncover deeper predictive intelligence from your customer data. You could be with IBM Z.